Billing Terms & Conditions
Thank you for choosing Zodoma for your shopping needs. Please take a moment to review our Billing Terms & Conditions. By making a purchase on our website, you agree to the following terms.
Accepted Payment Methods
For your convenience, we accept a range of payment methods:
- Visa
- MasterCard
- American Express
- JCB
- Diners Club
- Discover Card
Pricing and Payment Processing
All prices listed on our website are in USD and are subject to change without notice. The price you will be charged is the price displayed at the time of purchase, plus any applicable shipping fees. Payments are processed securely through our payment gateways to ensure your personal and financial information is protected. By providing your payment details, you authorize Zodoma to charge your selected payment method for the total order amount.
Billing Information
You agree to provide accurate, complete, and up-to-date billing information for all purchases. This includes your name, billing address, payment information, and email address. It is your responsibility to update any changes to your billing information promptly.
Order Confirmation
Upon placing an order, you will receive an email confirmation detailing your order information. This email confirms receipt of your order but does not signify our acceptance. Zodoma reserves the right to accept or decline your order for any reason.
Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order due to reasons such as product availability, errors in pricing or product information, or suspected fraud. If your order is canceled, we will notify you via email and issue a refund for any charges incurred.
Shipping Charges
Shipping charges are determined based on the selected shipping method and the destination of your order. A flat rate shipping fee of $7.65 applies to all orders within the United States. The total shipping cost will be displayed at checkout.
Subscription Billing
If you subscribe to any of our recurring services, your subscription will automatically renew at the end of each billing cycle. By subscribing, you authorize Zodoma to charge your payment method for the recurring subscription fee. You can manage or cancel your subscription at any time through your account settings or by contacting our customer service.
Refunds and Returns
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return items within 20 days of delivery. Items must be unused, in their original condition, and in the original packaging. Customers are responsible for the return shipping costs. Once we receive and inspect your returned items, we will process your refund within 6-15 business days, and the refund will be issued to your original payment method.
Payment Disputes
If you notice any errors or discrepancies with your billing, please contact us within 30 days of the billing date at [email protected]. We will investigate and correct any mistakes. Disputes raised after 30 days will be considered accepted.
Fraud Prevention
To safeguard against unauthorized transactions, we utilize robust fraud detection systems. If we suspect any fraudulent activity, we reserve the right to refuse or cancel orders and hold or block your account until the issue is resolved.
Contact Information
If you have any questions or concerns regarding these Billing Terms & Conditions, please reach out to our customer service team at [email protected]. We are here to assist you with any inquiries.
Thank you for shopping with Zodoma. We appreciate your business and look forward to serving you again.